Welcome to TriWorldHub. By accessing or using our platform, you agree to these Terms of Use. These terms form a binding legal agreement between you and TriWorldHub. If you do not agree to these terms, please do not use the service.

1. About TriWorldHub

TriWorldHub is a platform where athletes and coaches can:

  • Access triathlon training plans built by our AI-powered adaptive training plans solution.
  • Connect with coaches and other athletes.
  • Buy and sell training plans and gear.

Some features are free, while others require payment.

2. Eligibility and Account Security

You must be at least 18 years old to use TriWorldHub. By creating an account, you represent that:

  • All information you provide is accurate and up-to-date.
  • You are solely responsible for maintaining the confidentiality of your login credentials.
  • You accept full responsibility for all activities that occur under your account.

3. Critical Medical & AI Disclaimer

WARNING: Triathlon training is physically demanding and carries inherent risks, including injury.

Consult a Physician

Before starting any training plan provided by TriWorldHub, you must consult with a healthcare professional to ensure you are physically fit for the activity.

The Smart Coach Logic

Our data-driven training tool provides recommendations based solely on the data you provide. It cannot see your physical form or feel your pain. If the data you input is inaccurate (the “Garbage In, Garbage Out” principle), the resulting plan may be inappropriate or unsafe.

No Medical Advice

TriWorldHub is a training tool, not a medical provider. Our suggestions do not replace the judgment of a certified coach or a doctor. Always listen to your body.

4. Billing, Cancellation, and Refund Policy

4.1. Subscriptions (Pro Account)

  • Recurring Billing: By signing up for a Pro account, you authorize TriWorldHub to charge your provided payment method on a recurring basis until you cancel.
  • Cancellation: You can cancel your subscription at any time through your Account Settings.
  • No Pro-rated Refunds: If you cancel mid-billing cycle, you will retain access to premium features until the end of the current period. We do not provide pro-rated refunds or credits for partially used weeks or months.

4.2. Digital Products & Marketplace Plans

  • Final Sale: Due to the digital nature of training plans and downloadable content sold in our Marketplace, all sales are final. Once access to a training plan is granted or the file is downloaded, it cannot be “returned,” and no refunds will be issued.
  • Coach Services: Refunds for personalized coaching services are subject to the individual agreement between the athlete and the coach. TriWorldHub is not responsible for issuing refunds for external coaching contracts.